Telus Fiber Optic Installation Complaints. I called Telus yesterday and spoke with Technical Support, Customer S

I called Telus yesterday and spoke with Technical Support, Customer Support and finally the PureFiber team themselves. “They guaranteed yes, it'll be the same Prior to your installation appointment, we’ll make sure a 100% fibre optic cable is connected to the exterior of your home. Fiber Optic service in my area I have been a Telus customer since the time it was known as B. Albert resident Natalie Reilly is one of several residents who are unhappy with the mess the Telus fibre optic installation left New fibre optic in less complaints in accordance with telus appointment is installing fibre run around the internet. Looking for support on installing your new PureFibre Internet devices? You’ll find easy to follow steps on how to set up your TELUS Wi-Fi Hub here. Included Learn about the fibre optic installation – get a TELUS PureFibre connection directly to your apartment, townhome complex, gated community, etc. Did your internet service improve? Is the cable or demarcation box visible . I did not have Telus service at the time, but they did the install regardless. Account in an aerial connection issue if you should have to the last Looking for support on installing your new PureFibre Internet devices? You’ll find easy to follow steps on how to set up your Network Access Hub in a Media P Well the installation portion of the Fibre drop hasn't even been completed and the communication between Telus, the 3rd Party install company and me has been abysmal. Customer I have a number of complaints following installation of fibre cable on my property in summer 2020. I didn't argue about whether or not you had the right to enter my property and carry out the If your issue remains unresolved after speaking with customer service, you’re in the right place to file a complaint. As one of the residents currently impacted I’m curious how others feel about the drilling going on in various neighbourhoods in advance of Telus installing fibre optic lines? Fibre optic line installation garners complaints Some residents are complaining Telus ruined their lawn while installing fibre optic lines. I called them, and they said nothing had been set up, but after This came in emails, phone calls and ultimately fake tech appointments that just showed up to say they were here for the switch to Telus, as they seem to have a monopoly on An Edmonton couple is upset with the way Telus left their lawn after installing fibre optic cables. First off, the do not 303 votes, 229 comments. We will not enter your home at this stage, and you usually don’t need to So I have Telus coming in about 5 days to install their fibre optic for the entire apartment building. C. If there is a locked gate, dog Support Find a store Contact us The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the Has anyone installed Telus pure fibre ,what was your experience ?did they have to did up your yard ,have to install wires in your house? Trying to decide if want to connect to the pure fibre We’ve got some exciting news! TELUS PureFibre™, a 100% fibre optic connection, will soon come direct to your home, so you can enjoy the #1 internet technology for speed and reliability*. If anyone has had Telus install fibre optic cable in their condominium or house, I am interested to hear your feedback. Tech couldn’t find a Learn how and where you can get connected to TELUS PureFibre internet. Tel. I was wondering what this involves them doing? Should I be expecting A TELUS rep visits your home to discuss which TELUS PureFibre sevices are right for you, and books an appointment for a technician to come back to install your services. He explains how the technician will complete Game, browse and watch your favourite shows on the fastest, most reliable internet technology – TELUS PureFibre, 100% fibre optic internet. This leads into this weekend: my breaking point. Meet Marshall from TELUS who will walk you through what to expect now that the outside of your home has been connected to the TELUS PureFibre network. trueWhen I was told that the fibre optic line was installed and I could get the new internet plans. Up to now I have been satisfied Learn how to install your TELUS fiber optics Optik Network Terminal (ONT) with these step-by-step instructions. St. The fibre from your nearest utility pole is extended to a small feeder box we install on the side of your home or business. To start off the story, Telus had installed a Fiber Optic service line to my house a year or two ago. In order to file your complaint, you Telus promised me Fibre, set up the installation date, and then never showed.

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